Cranleigh Medical Practice

Practice Manager

This job is now closed

Job summary

We are looking for a motivated manager with exceptional interpersonal skills to lead our successful team, provide operational management and support the partners with strategic planning.

The successful candidate will be innovative and forward thinking with strategic vision, whilst also being an all-round manager/leader. They will have experience of managing a large team and knowledge and skills in the areas of project management, HR, compliance, change management and premises management.

Although experience of working in general practice is desirable, we welcome applications from experienced Managers who can demonstrate that they have skills in the areas required.

Full-time hours are preferred butpart-time with a minimum of 30 hours per week, over 4 days will be considered for the right candidate.

Main duties of the job

Supported by an Operations Manager, IT Manager and Management Assistant, the Practice Manager will work alongside the partners and Finance Manager, providing advice and guidance on practice matters and developing systems that support excellent patient care, whilst maintaining a happy and effective working environment. They will also work collaboratively with the PCN, ICB and federation.

About us

We are located approximately 8 miles from Guildford and 11 miles from Horsham.

We have a stable partnership of 8 partners and a team of almost 50 staff, providing care to approximately 18,000 patients. Our list size continues to grow and is expected to grow further due to new housing developments in the area.We operate from large modern purpose-built premises.

We are a highly respected Training practice and our CQC rating is Good'.

Date posted

17 February 2024

Pay scheme

Other

Salary

£50,000 to £65,000 a year WTE (pro-rata for part-time)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0123-24-0001

Job locations

18 High Street

Cranleigh

Surrey

GU6 8AE

Job description

Job responsibilities

a) Oversee the management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities.

b) Manage the HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance.

c) Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively.

d) Ensure employment law and legislation is adhered to.

e) Liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working.

f) Provide support and advice to the partnership and keep them updated on practice matters.

g) Keep up to date with developments and changes within primary care.

h) Work in conjunction with the management team in the preparation of the monthly payroll (outsourced) and pensions, ensuring accurate reporting and submissions and liaising with the payroll supplier.

i) Ensure the practice explores all opportunities to maximise income and reduce expenditure in collaboration with the partners.

j) Ensure Quality and Outcomes Framework (QOF) and commissioned service targets are met.

k) Manage the significant event and complaints processes, in line with current legislation and guidance.

l) Manage contracts and maintenance for services and equipment.

m) Oversee the review and update of all practice policies and procedures.

n) Lead and coordinate projects within the practice.

o) Oversee the management of the practice IT system, including compliance with the Data Security Protection Toolkit (DSPT).

p) Coordinate the practice development plan and business continuity plan.

q) Assist in the preparation of business cases for new services, as required.

r) Ensure on-going CQC compliance.

s) Ensure the practice maintains compliance with its NHSE contractual obligations.

t) Provide advice and support to the staff and the partnership to ensure effective team working.

u) Manage effective communication, both internal and external and ensure the website and other communication platforms are accurate and up to date.

v) Facilitate partners and practice meetings and maintain an up-to-date action plan.

w) Support the management of the Patient Participation Group.

x) Manage estates and facilities, including health and safety aspects and risk assessments.