Job responsibilities
To support
the practice nursing team in the delivery of nursing services, working as part
of the practice multidisciplinary team, delivering care within your scope of
practice to the patient population. The healthcare assistant will deliver and assist the clinical team in the provision of
treatment, preventative care, health promotion and patient education.
The
following are core responsibilities of the healthcare assistant
Undertake
new patient health checks
Support health promotion programmes
Carry
out baseline observations such as pulse oximetry, blood pressure, temperature,
pulse rate, recording findings accurately in the clinical system
Blood Pressure monitoring
Undertake
wound care, dressings and other clinical tasks as required
Support
the practice nurse with the management of chronic disease clinics
Carry
out BMI checks as directed
Act
as a chaperone as required
Undertake
venepuncture
Deliver Influenza, Pneumonia, Shingles and B12, ( training can be provided)
Carry out ear irrigation under the supervision of the practice nurse (training can be provided)
Carry
out ECGs as requested
Ensure
specimens are recorded and ready for onward transportation
Provide
support during minor operations as required
Ensure
all clinical rooms are adequately stocked and prepared for each session
Ensure
clinical waste is removed from clinical areas and sharps bins replaced in
accordance with the practice IPC policy
Deliver opportunistic health promotion where
appropriate
All
staff at Borough Road and Nunthorpe Medical Group have a duty to conform to the
following:
Equality, Diversity & Inclusion
A good attitude and positive action towards
ED&I creates and environment where all individuals are able to achieve
their full potential. Creating such an environment is important for three
reasons: it improves operational effectiveness, it is morally the right thing
to do, and it is required by law.
Patients and their families have the right to be
treated fairly and be routinely involved in decisions about their treatment and
care. They can expect to be treated with dignity and respect and will not be
discriminated against on any grounds including age, disability, gender
reassignment, marriage and civil partnership, pregnancy and maternity, race,
religion or belief, sex or sexual orientation. Patients have a responsibility
to treat other patients and our staff with dignity and respect.
Staff have the right to be treated fairly in
recruitment and career progression. Staff can expect to work in an environment
where diversity is valued and equality of opportunity is promoted. Staff will
not be discriminated against on any grounds including age, disability, gender
reassignment, marriage and civil partnership, pregnancy and maternity, race, religion
or belief, sex or sexual orientation. Staff have a responsibility to ensure
that you treat our patients and their colleagues with dignity and respect.
Safety, Health,
Environment and Fire (SHEF)
This practice is committed to supporting and
promoting opportunities to for staff to maintain their health, well-being and
safety. You have a duty to take reasonable care of health and safety at work
for you, your team and others, and to cooperate with employers to ensure
compliance with health and safety requirements. All personnel are to comply
with the Health and Safety at Work Act 1974, Environmental Protection Act 1990,
Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other
statutory legislation.
Confidentiality
This
practice is committed to maintaining an outstanding confidential service.
Patients entrust and permit us to collect and retain sensitive information
relating to their health and other matters, pertaining to their care. They do
so in confidence and have a right to expect all staff will respect their
privacy and maintain confidentiality at all times. It is essential that if, the legal
requirements are to be met and the trust of our patients is to be retained that
all staff protect patient information and provide a confidential service.
Quality & Continuous Improvement (CI)
To
preserve and improve the quality of our output, all personnel are required to
think not only of what they do, but how they achieve it. By continually
re-examining our processes, we will be able to develop and improve the overall
effectiveness of the way we work. The responsibility for this rests with
everyone working within the practice to look for opportunities to improve
quality and share good practice.
This
practice continually strives to improve work processes which deliver health
care with improved results across all areas of our service provision. We
promote a culture of continuous improvement, where everyone counts and staff
are permitted to make suggestions and contributions to improve our service
delivery and enhance patient care.
Learning and Development
The
effective use of training and development is fundamental in ensuring that all
staff are equipped with the appropriate skills, knowledge, attitude and competences
to perform their role. All staff will be required to partake and complete
mandatory training as directed by the training coordinator, as well as
participating in the practice training programme. Staff will also be permitted (subject to
approval) to undertake external training courses which will enhance their
knowledge and skills, progress their career and ultimately, enable them to improve
processes and service delivery.
Collaborative Working
All
staff are to recognise the significance of collaborative working. Teamwork is
essential in multidisciplinary environments. Effective communication is
essential and all staff must ensure they communicate in a manner which enables
the sharing of information in an appropriate manner.
Service Delivery
Staff
at Borough Road & Nunthorpe Medical Group must adhere to the information
contained with practice policies and regional directives, ensuring protocols
are adhered to at all times. Staff will be given detailed information during
the induction process regarding policy and procedure.
