Patient Coordinator

Job description

Job responsibilities

Ensure an effective and efficient reception service is provided to patients and visitors, both in person and over the phone

Deal with general enquiries, book and amend appointments, registration of patients, read-code data into clinical systems, and handle patient notes

Assist with initial triage of patient enquiries

Communicate test results

Undertake task management on clinical systems

Enter patient information on to the practice clinical system as required

Open incoming documents in a timely fashion and distribute to other practice teams promptly and accurately

Provide administrative support to clinical teams

Person Specification

Experience

Essential

• Strong interpersonal skills
• Experience in working in a receptionist/coordinator capacity
• Excellent time management and organisational skills
• Strong written and verbal communication skills
• Experience of working in healthcare

Desirable

• Experience working with EMIS Web
• Experience in working in general practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Concord Medical Centre

Address

Braydon Avenue

Little Stoke

Bristol

BS34 6BQ

Employer's website

https://www.concordmedicalcentre.co.uk/ (Opens in a new tab)