Dispensary Assistant

Job description

Job responsibilities

Key Tasks

1. Provide a friendly, professional and efficient dispensary service. Be competent in all aspects of drugs dispensing and be actively involved ona day-to-day basis.

2. Be sensitive to the needs of our patients and be responsible for dealingwith any verbal complaints in a conciliatory and helpful manner, referring andrecording these as required.

3. Ensure all records are kept up-to-date and stored for the right length of time, in the appropriate manner.

4. Maintain stock control, ensuring adequate stock and appropriatestorage and rotation.

5. To be organised in the dispensary to allow efficient dispensing and minimisethe risk of mistakes.

6. To be involved in the dispensing, recording and disposal of controlleddrugs according to the latest standards.

7. To have a complete understanding of fees payable for prescriptionsand exemption categories. Have appropriate procedures to handle the receipt

of prescription and other monies. Balance the prescription monies on a daily basis and reconcile monthly the receipts to the amount banked.

8. Understand the contents and the structure of the Drug Tariff.

9. To be involved with the Dispensary Manager in the annual completion of theDispensary Services Quality Scheme, including the completion of theDispensing Review of Use of Medicines (DRUMS).

10. Understand the purpose and benefits of the Standard Operating Procedures

Review and update these procedures in consultation with the Dispensary Lead. Test these procedures on inexperienced members of staff and use them effectively in-house.

11. Use information technology skills to develop the dispensary computerisedsystems as necessary.

12. Order supplies for the nurses rooms and also order clinical equipment asrequested.

13. Preparing, dispensing and recording of blister packs

14. DOOP Drugs correct disposal of patient returns

15. CPD as per registration

16. To maintain good working relationships with all staff attached to thesurgery and ensure excellent communications between Dispensary andall other aspects of our work.

17. Maintain patient confidentiality and appropriate security of the building atall times. To be prepared to open up and close the building as required.

18. To cover for other members of staff for annual holidays or sick leave.

19. To have a smart and tidy appearance compatible with the post and adhereto the practice dress code.

Person Specification

Qualifications

Essential

• Good verbal and written communications

Desirable

• NVQ Level 2 or Level 3 or equivalent dispensing qualification
• Qualifications to support IT or administration skills

Experience

Essential

• Ability to prioritise workload using your own initiative.
• Understanding and of :-
• -Stock Control
• -Purchasing
• -Controlled Drugs
• -Standard Operating Procedures
• -Drug Tariff
• Understanding of confidentiality and security
• Flexibility in regard to duties and to cover for staff holidays and sick leave
• Sound knowledge and experience of using a PC with clinical and applications software. Good and accurate keyboard skills

Desirable

• Knowledge of Health and Safety issues at work
• Knowledge of Caldicott Guidelines relating to patient identifiable information
• Knowledge of Care Quality Commission registration requirements
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Evelyn Medical Centre

Address

Marsh Avenue

Hope

Hope Valley

Derbyshire

S33 6RJ

Employer's website

http://www.evelynmedicalcentre.co.uk (Opens in a new tab)