Clinical Data Administrator

Air Balloon Surgery

This job is now closed

Job summary

Clinical data administration is often under-rated but for us, the work of the data team is crucial in maintaining the systems and information which support delivery of safe, responsive and effective clinical care to our 13,500 patients.

This role would suit someone who enjoys detailed administration, works methodically with an eye for detail, and is flexible with a can do attitude.

The successful candidate is likely to have gained experience within a busy and demanding service background, and will be able to demonstrate a high standard of language and IT literacy, and an ability to learn new systems and adapt to developments within primary care and an ever-changing NHS. A flexible approach and excellent interpersonal skills will be essential.

Primary care experience and knowledge of Emis Web would be an advantage but is not essential as full training would be provided.

Hours are part-time, to be worked over three or four days, Monday to Friday. Shift start and finish times to be discussed, but earliest start would be 8:00am or later, and latest finish would be 6:00pm or earlier.

Main duties of the job

The core purpose of this post is administration and inputting of clinical data, and you will be joining our friendly and lively Data Team in providing essential administrative support to our team of healthcare professionals and other support staff. In the role of Clinical Data Administrator you will be working with the Data Team to ensure accurate and comprehensive clinical data, and security of data, is maintained. The post will involve the day-to-day management and inputting of clinical and statistical data, and accuracy in this role is essential.

About us

We are a well established enterprising General Practice based in St George about three miles from the city centre in the East part of Bristol recently named the happiest city in Britain! We feel we can offer a rewarding working life, with a large and lively team committed to providing excellent patient care but also with a firm commitment to personal and professional development.

Our friendly and lively IT / Data team of six part-time employees and the IT Manager is based on the first floor and provides essential data services throughout the week, Monday to Friday. The surgery is open from 08.00-18.30 Monday to Friday.

Date posted

08 August 2023

Pay scheme

Other

Salary

£10.70 to £11 an hour Dependent on relevant skills and experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0104-23-0003

Job locations

Air Balloon Surgery

Kenn Road

Bristol

BS5 7PD

Job description

Job responsibilities

Job Summary:

The purpose of this post is to understand, manage, and input clinical data, and to assist with

day to day trouble-shooting and management of computer hardware and software. The post holder is part of a team providing data services to the practice and will be required to work flexibly within the data team.

1. General Data Administration Duties:

· Scan and manage daily inbound post and other documents to be recorded electronically onto patient records;

· Code inbound documents with relevant medical terminology and forward as appropriate to the relevant clinical staff;

· Ensure that all letters, reports and results are recorded or scanned and filed appropriately, and dealt with in accordance with the Practice Procedures for post and scanning;

· Workflow optimisation - understanding what is included in an inbound document, and take actions, file or forward as appropriate to clinical or other staff;

· Load new registrations onto the clinical system using the registration forms;

· Summarising patient records in accordance with practice protocol;

· Understand and run reports for monthly invitations to patients for long term conditions;

· Understand and run reports as and when required for statistical, audit and reporting purposes;

· Receiving paper medical records and processing them, and returning deducted patient records according to the practice protocol;

· Assist with the training and induction of new staff, and training of staff on new hardware and software;

· Assist with the annual flu programme, preparation of patient information and call-up letters, attend immunisation sessions and code all immunisations given or declined appropriately;

· Respond to requests for results and other clinical information in accordance with practice policy;

· Take and deal appropriately with incoming telephone calls;

2. System Administration includes:

· Downloading and installing new software onto computers;

· Activate and manage smart cards;

· Printer maintenance; replacing toners, drums & sorting out paper jams and other issues;

· Answer any queries on any software or hardware that arises within the Surgery;

· Manage passwords & user lists on all software;

· Maintain and update the content of the TV information screen in the waiting room;

· Participate in development plans for the practice with regards to I.T and their implementation;

· Assist with the cancellation and re-booking of doctor and nurse appointment sessions as required;

· Carry out all duties within the requirements of health & safety legislation, and ensure that due regard is given to the safety and security of other members of staff, patients and property;