Health Care Assistant/Phlebotomist

Job description

Job responsibilities

The following are the core responsibilities of the Healthcare Assistant/Phlebotomist. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Undertake new patient health checks

Support the practice nurse with health promotion programmes

Carry out baseline observations such as pulse oximitery, blood pressure, temperature and pulse rate, recording findings accurately

Facilitate routine and 24-hour BP monitoring, advising patients accordingly

Undertake other clinical tasks as required

Support the practice nurse with the management of chronic disease clinics

Carry out BMI checks as directed

Act as a chaperone as required

When trained, undertake venepuncture

When trained, administer flu vaccinations

Ensure specimens are recorded and ready for onward transportation

Ensure all clinical rooms are adequately stocked and prepared for each session

Ensure fridges are cleaned routinely in accordance with extant guidance

Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy

Deliver opportunistic health promotion where appropriate

In addition to the primary responsibilities, the Healthcare Assistant may be requested to:

Participate in practice audit as directed by the audit lead

Participate in local initiatives to enhance service delivery and patient care

Support and participate in shared learning within the organisation

Complete opening and closing procedures in accordance with the duty rota

Person Specification

Qualifications

Essential

• Experience of working with the general public
• Experience of working in a healthcare setting
• Clinical knowledge and skills:
• Venepuncture
• New patient medicals, including height, weight, BP, pulse
• Chaperone procedure
• Ability to record accurate clinical notes
• Skills:
• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure
• Personal qualities:
• Polite and confident
• Flexible and cooperative
• Motivated
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure/in stressful situations
• Able to communicate effectively and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilise resources
• Punctual and committed to supporting the team effort
• Other requirements:
• Disclosure Barring Service (DBS) check
• Occupational Health Clearance

Desirable

• Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
• Previous completion of the HCA Care Certificate - as detailed within GP Mythbuster No 57 - HCAs in General Practice
• Phlebotomy certification
• Vaccination certification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Riversdale Surgery

Address

Oaklands Health Centre

Front Street

Prudhoe

Northumberland

NE42 5DQ

Employer's website

https://www.riversdalesurgery.co.uk (Opens in a new tab)