Job summary
The PCN manager is instrumental in Gillingham Medical Practice in
delivering on the terms of The Vale PCN enhanced service contract. This
contract provides services up and above the usual GP services and supports
patients in the community to access additional support. The role involves
developing strong relationships with the practice staff and engaging with a
wide range of stakeholders across the locality to ensure excellent service
development and delivery. They will assist the Clinical Director and Practice
Manager in the smooth running and development of the PCN.
The role will be 20-25hrs p/w
* Vaccination as a condition
of deployment (VCOD) – All healthcare staff are required by law from 1st
April 2022 to be fully vaccinated. You will be required to provide proof of
vaccination status if successful in post.
Main duties of the job
The successful candidate will have management experience and primary
care experience is desirable.
The PCN manager will be responsible for disseminating new information
across the practice.
Excellent IT skills will be needed to run reports, complete returns and
analyse data from clinical systems to provide information on how we can
maximize performance and meet targets.
The PCN manager will be essential to retaining, recruiting and
integrating new PCN funded roles into our team and act as line management for
these staff. A good knowledge of human resources will be desirable look after our
growing team of PCN staff.
PCN budgets are growing year on year so the PCN manager will need a good
understanding of finance to work with our Assistant Practice Manager/Practice
Manager to produce management reports and assist in budgeting and financial planning.
This role would be predominantly practice based but the successful
candidate would be required to attend locality meetings where necessary. Hours
are flexible, however working across 5 days a week would be required.
About us
Our well-established practice has a committed team and excellent performance against local and national requirements. Gillingham Medical Practice is a two-site PMS practice with six GP Partners, providing high quality primary healthcare to a geographically extensive rural population of over 12,850 patients.
We have a thriving nursing team, working closely with our GPs, nurse practitioners, HCAs, Pharmacist, social prescribing team and allied health professionals, as well as our fantastic administrative support staff. We are a training practice for registrars and medical students.
Job description
Job responsibilities
The PCN manager
will be instrumental in Gillingham Medical Practice delivering on the terms of The
Vale PCN directed enhanced service contract (PCN DES).
The PCN manager will develop strong relationships with the practice
staff and engage with a wide range of stakeholders across the locality to
ensure excellent service development and delivery. They will assist the
Clinical Director and Practice Manager in the smooth running and development of
the PCN.
Job description
Job responsibilities
The PCN manager
will be instrumental in Gillingham Medical Practice delivering on the terms of The
Vale PCN directed enhanced service contract (PCN DES).
The PCN manager will develop strong relationships with the practice
staff and engage with a wide range of stakeholders across the locality to
ensure excellent service development and delivery. They will assist the
Clinical Director and Practice Manager in the smooth running and development of
the PCN.
Person Specification
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills.
Desirable
- Educated to degree level in healthcare or business or equivalent experience.
- Leadership and/or management qualification.
Experience
Essential
- Experience of managing accounting procedures including budget and cash flow forecasting.
- Experience of performance management, including appraisal writing, staff development and disciplinary procedures.
- Experience of workforce planning, forecasting and development.
- Experience of working at a senior level in a project and/or transformation and/or business management area.
Desirable
- Experience of developing primary care provision at scale, for example working with a federation or within a collaboration of practices.
- Knowledge of the regulatory and contractual frameworks for contracts within primary care, for example enhanced services QOF and the standard GP contract.
- Experience of successfully developing and implementing projects including establishing working relationships with the PCN stakeholders.
- Experience of identifying and interpreting governmental policy. Strategic understanding and experience of working in the NHS with extensive knowledge and understanding of the roles of the NHS organisation and of the primary care sector.
Skills
Essential
- Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face.
- Excellent interpersonal, influencing and negotiation skills organisation skills with the ability to constructively challenge the view and practices of managers and clinicians,
- Ability to develop business cases.
- Good IT Skills are essential.
- Knowledge of IT systems in particular Microsoft excel reporting and SystemOne would be highly desirable.
- Human resources knowledge of HR rules and ability to recruit additional staff and manage a team.
- Effective time management (planning and organising).
- Finance understanding of basic accounting principles and business finance.
- Demonstrate personal accountability, emotional resilience and work well under pressure.
Personal Qualities
Essential
- Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
- Ability to use own initiative, discretion and sensitivity.
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity.
- Ability to use own initiative, discretion and sensitivity.
- Flexible and cooperative.
- Ability to identify risk and assess/manage risk when working with individuals.
- Sensitive and empathetic in distressing situations.
- Able to provide leadership and to finish work tasks.
- Problem solving and analytical skills.
- Ability to maintain confidentiality.
- Professional calm and efficient manner.
- Effective organiser, influencer and networker.
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health and safety.
Person Specification
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills.
Desirable
- Educated to degree level in healthcare or business or equivalent experience.
- Leadership and/or management qualification.
Experience
Essential
- Experience of managing accounting procedures including budget and cash flow forecasting.
- Experience of performance management, including appraisal writing, staff development and disciplinary procedures.
- Experience of workforce planning, forecasting and development.
- Experience of working at a senior level in a project and/or transformation and/or business management area.
Desirable
- Experience of developing primary care provision at scale, for example working with a federation or within a collaboration of practices.
- Knowledge of the regulatory and contractual frameworks for contracts within primary care, for example enhanced services QOF and the standard GP contract.
- Experience of successfully developing and implementing projects including establishing working relationships with the PCN stakeholders.
- Experience of identifying and interpreting governmental policy. Strategic understanding and experience of working in the NHS with extensive knowledge and understanding of the roles of the NHS organisation and of the primary care sector.
Skills
Essential
- Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face.
- Excellent interpersonal, influencing and negotiation skills organisation skills with the ability to constructively challenge the view and practices of managers and clinicians,
- Ability to develop business cases.
- Good IT Skills are essential.
- Knowledge of IT systems in particular Microsoft excel reporting and SystemOne would be highly desirable.
- Human resources knowledge of HR rules and ability to recruit additional staff and manage a team.
- Effective time management (planning and organising).
- Finance understanding of basic accounting principles and business finance.
- Demonstrate personal accountability, emotional resilience and work well under pressure.
Personal Qualities
Essential
- Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
- Ability to use own initiative, discretion and sensitivity.
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity.
- Ability to use own initiative, discretion and sensitivity.
- Flexible and cooperative.
- Ability to identify risk and assess/manage risk when working with individuals.
- Sensitive and empathetic in distressing situations.
- Able to provide leadership and to finish work tasks.
- Problem solving and analytical skills.
- Ability to maintain confidentiality.
- Professional calm and efficient manner.
- Effective organiser, influencer and networker.
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health and safety.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
