Job summary
We are looking for a highly accomplished, motivated,
productive and proactive individual with a demonstrable career in finance, HR,
business and strategic management to become our new Practice Manager. Working
alongside the Partners and supported by an excellent administrative and
clinical team you will be able to balance commercial requirements of a busy
practice, against a patient centred service delivery.
Main duties of the job
The role is responsible for organisational leadership, service improvement and delivery of key targets across the full range of clinical and administrative areas and the day-to-day smooth running of the practice.
About us
Our well-established practice has a committed team and excellent performance against local and national requirements. Gillingham Medical Practice is a two-site PMS practice with six GP Partners, providing high quality primary healthcare to a geographically extensive rural population of over 12,850 patients.
We have a thriving nursing team, working closely with our GPs, nurse practitioners, HCAs, Pharmacist, social prescribing team and allied health professionals, as well as our fantastic administrative support staff. We are a training practice for registrars and medical students.
Job description
Job responsibilities
The role of
Practice Manager is to collaborate with and support the partners to create a
profitable, efficient and safe practice for the benefit of the patients. The role is responsible for all aspects of the practices day-to-day
operations, including the practice compliance to a variety of key regulatory
and or legal frameworks, including CQC, NHS, Health & Safety, GDPR and Employment Law. The role should strive to provide an environment where
everyone recognises and understands their respective roles in the aims and
objectives of the practice and delegate responsibilities as necessary to ensure
the effective running of the practice services.
Job description
Job responsibilities
The role of
Practice Manager is to collaborate with and support the partners to create a
profitable, efficient and safe practice for the benefit of the patients. The role is responsible for all aspects of the practices day-to-day
operations, including the practice compliance to a variety of key regulatory
and or legal frameworks, including CQC, NHS, Health & Safety, GDPR and Employment Law. The role should strive to provide an environment where
everyone recognises and understands their respective roles in the aims and
objectives of the practice and delegate responsibilities as necessary to ensure
the effective running of the practice services.
Person Specification
Knowledge and Skills
Essential
- Great written and oral communication skills
- Able to delegate and empower others
- Resilient in approach with effective time management and methodical approach to task.
- Great negotiation skills that help deliver pragmatic, solution focused outcomes.
- Calm under pressure and able to deal with ambiguity.
Desirable
- Knowledge of SystmOne
- Knowledge of a variety of communication systems, including online triaging - eConsult, VOIP systems - Surgery Connect, and text messaging - accuRx
- Used TeamNet to its full advantage
Experience
Essential
- Demonstratable leadership experience in a practice management role.
- Experience of managing diverse team, Management of IT systems, Financial Management, working with regulatory bodies.
- Experience of managing a CQC compliant service, under NHS contractual requirements.
Desirable
- Evidence of continual professional development
- Experience of working in a GP Practice
- Experience of planning and organising complex multidisciplinary projects.
Person Specification
Knowledge and Skills
Essential
- Great written and oral communication skills
- Able to delegate and empower others
- Resilient in approach with effective time management and methodical approach to task.
- Great negotiation skills that help deliver pragmatic, solution focused outcomes.
- Calm under pressure and able to deal with ambiguity.
Desirable
- Knowledge of SystmOne
- Knowledge of a variety of communication systems, including online triaging - eConsult, VOIP systems - Surgery Connect, and text messaging - accuRx
- Used TeamNet to its full advantage
Experience
Essential
- Demonstratable leadership experience in a practice management role.
- Experience of managing diverse team, Management of IT systems, Financial Management, working with regulatory bodies.
- Experience of managing a CQC compliant service, under NHS contractual requirements.
Desirable
- Evidence of continual professional development
- Experience of working in a GP Practice
- Experience of planning and organising complex multidisciplinary projects.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
