Pharmacy Technician

Job responsibilities

Key Responsibilities

• To undertake medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly.
• To support the achievement of the practices prescribing Quality and Outcomes Framework targets.
• To participate in medication related audits.
• To undertake medication use reviews in accordance with practice protocols.
• To assist in the appropriate monitoring and management of prescribing the budgets.
• To prepare evidence based resources and information to support the implementation of rational cost-effective prescribing.
• To respond to medication queries from patients and staff in accordance with practice protocols.
• To advise on the sourcing and safe management of medicines.
• The post holder should be willing to undertake additional training commensurate to role

Responsibility for administration

Other duties and responsibilities to be undertaken may include any or all of the items in the following list:

• Taking messages and passing on information as appropriate.
• Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures.
• Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers.
• Helping to keep all practice areas tidy and free from obstructions and clutter.
• Helping to maintain a positive, supportive culture across the whole of the practice team.
• Any other duties commensurate with this position.

Patient services

• To provide medication use reviews to patients via phone, virtual, clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.
• To present at patient group meetings or other appropriate events to give advice on the appropriate use of medicines.
• Assist Partners with the appropriate monitoring and management of their prescribing budgets.
• To prepare evidence based resources and information to support the medicine optimisation.
• To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.
• To provide education and training on medicines optimisation to both practice staff and patients.

Job Description Agreement

• This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position.This description will be open to regular review and may be amended to take into account development within the Organisation.
• All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the Organisation.

Qualifications

Essential

• NVQ3 Pharmacy services (or equivalent)
• Registration as a Pharmacy Technician with the General Pharmaceutical Council
• Evidence of CPD.

Desirable

• Certificate in medicines reconciliation / ACT accredited
• Member of the Royal Pharmaceutical Society

Experience

Essential

• Understanding of prescribing and Medicines Optimisation
• Understanding of working effectively within multidisciplinary groups
• Dealing with the public/patients

Desirable

• Post qualification experience
• SystmOne clinical system
• Microsoft Office software
• NHS Primary Care/secondary care experience

Personal Qualities & Attributes

Essential

• An understanding, acceptance and adherence to the need for strict confidentiality
• Ability to use own judgement, resourcefulness and common sense
• Ability to work as part of an integrated multi-skilled team.
• Pleasant and articulate.
• Able to work under pressure.
• Able to work in a changing environment.
• Able to use own initiative.
• Ability to self-motivate, organise and prioritise own workload.

Knowledge & Skills

Essential

• Good verbal and written communication
• Motivated and enthusiastic
• Able to respond to change and apply new developments without difficulty.
• Demonstrates resilience and an ability to cope under pressure commensurate with the responsibilities of the post.
• Good interpersonal skills, ability to make effective relationships with others.
• Excellent attention to detail
• Advanced numeracy skills.
• Excellent keyboard and computer skills.
• Excellent communication skills

Desirable

• Car driver/clean licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).