Medical Secretary

Job description

Job responsibilities

Job summary:

To provide comprehensive medical secretarial support to the doctors and health professionals and other secretarial support to the practice in general.

Job responsibilities:

• To deliver an efficient and accurate audio typing service for GPs and health professionals as required using the Emis Health Clinical system. This includes the typing of letters, reports, patient referrals via NHS eReferrals, direct and private referrals.

• Preparing notices for reception and other display boards and patient leaflets.

• To retrieve medical records and assist the completion of medical/insurance records. Liaise with GPs and patients to arrange private medicals, raise and record invoices and keep a log.

• File patient records and correspondence in patient medical records using Docman. Workflowing external and internal letters to appropriate clinician for their action.

• Opening and distribution of all post.

• To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. Liaising with hospital staff and outside agencies regarding patient appointments, correspondence etc.

• To provide cover for members of the secretarial team during periods of sickness and annual leave.

• manage the practices stationery supplies. Placing orders, checking delivery notes and ensuring there is adequate supply to hand including printer cartridges, batteries, photocopy paper.

• Other duties as become necessary to ensure the smooth running of the practice.

Person Specification

Experience

Essential

• Experience of working well in a small team
• Secretarial experience, including audio typing
• Careful and conscientious with an aptitude for attention to detail
• Computer literate Word, Excel and Outlook in particular
• Evidence of good written and verbal communication skills
• Willingness and ability to work flexibly when required
• Ability to work on own initiative
• Understanding of confidentiality and data protection regulations
• Willingness to learn and develop

Desirable

• Medical Secretary Qualification or substantial previous experience of working as a medical secretary
• Experience of using the EMIS clinical system and or Lexacom dictation software
• Knowledge of SNOMED coding

Employer details

Employer name

Meon Medical Centre

Address

Goose Lane

Lower Quinton

Stratford-upon-avon

Warwickshire

CV37 8TA

Employer's website

https://www.meonmedicalcentre.nhs.uk/ (Opens in a new tab)