Job summary
Are you looking for a new challenge as a Medical Secretary and want to join a friendly and supportive team? If so, then we would like to hear from you.
An exciting opportunity has arisen for a Medical Secretary to join our Practice team at The Valleys Medical Partnership, with surgeries in Eckington and Dronfield in North East Derbyshire.
Main duties of the job
As Medical Secretary you will be responsible for undertaking a wide range of secretarial and administrative duties in a timely manner; processing referrals and incoming patient data, liaising with external agencies such as secondary care and community services, utilising the electronic referral service (ERS) and updating the medical record system (SystmOne), as appropriate.
Ideally you should have experience of working in a GP Practice, or the wider NHS. You will be a team player with good keyboard skills and good attention to detail.
About us
The Valleys Medical
Partnership is a forward thinking and well respected teaching and training
practice operating over two sites, serving a population of 12,500 patients in Eckington and Dronfield, North East Derbyshire.
We are committed to
providing an open, friendly and supportive environment where all staff are
comfortable sharing ideas and can expect to be provided with all the tools and
support they need to enjoy working and succeeding.
We are passionate about delivering high quality
patient centred care and we are committed to playing a part in developing the
NHS of our future.
Job description
Job responsibilities
Patient Referrals
- Process referrals utilising local referral pathways ie electronic referral system (ERS), as appropriate
- Audio typing referrals and reports utilising digi-dictation software
- Liaising with external agencies such as hospital and community services, ensuring referrals are processed efficiently
Secretarial and Administrative Duties
- Provide an efficient word processing service for the GPs and wider Practice Team, as required. This includes typing of letters, reports, patient referrals, minutes etc in an accurate manner
- Deal with queries from the Practice team, patients, hospital providers and outside agencies
- Utilise the medical record system (SystmOne) to process patient data
Process Patient Information
- Process patient correspondence within the medical record system via workflow and code, as appropriate
- Working to Practice Protocols, read code data in SystmOne
- Process results and update medical records, in line with local policies/procedures
- Dealing with tasks allocated to the Secretarial team
- Monitoring the generic email and dealing with relevant queries efficiently
- Process and distribute incoming post / patient information, as appropriate
Job description
Job responsibilities
Patient Referrals
- Process referrals utilising local referral pathways ie electronic referral system (ERS), as appropriate
- Audio typing referrals and reports utilising digi-dictation software
- Liaising with external agencies such as hospital and community services, ensuring referrals are processed efficiently
Secretarial and Administrative Duties
- Provide an efficient word processing service for the GPs and wider Practice Team, as required. This includes typing of letters, reports, patient referrals, minutes etc in an accurate manner
- Deal with queries from the Practice team, patients, hospital providers and outside agencies
- Utilise the medical record system (SystmOne) to process patient data
Process Patient Information
- Process patient correspondence within the medical record system via workflow and code, as appropriate
- Working to Practice Protocols, read code data in SystmOne
- Process results and update medical records, in line with local policies/procedures
- Dealing with tasks allocated to the Secretarial team
- Monitoring the generic email and dealing with relevant queries efficiently
- Process and distribute incoming post / patient information, as appropriate
Person Specification
Qualifications
Essential
- Good standard of general education, to GCSE or higher level
- Minimum Grade C / Grade 4 in Maths and English
Desirable
- RSA III Word Processing
- European Computer Driving License (ECDL)
Experience
Essential
- Experience of MS Office, web and email
- Experience of working in healthcare environment
- Knowledge of medical terminology
- Experience of working with a medical record system
Desirable
- Experience of working in general practice
- Experience of working with SystmOne
- Previous experience as a Medical Secretary
Knowledge and Skills
Essential
- Confidential
- Able to communicate effectively (written & verbal) at all levels
- Ability to multi task and prioritise workloads
- Able to remain calm under pressure
- Excellent keyboard skills
- Knowledge of medical terminology
- Flexible - to cover for other members of the secretarial team re absences
- Time management and ability to work to deadlines
- Able to work independently and as part of a team
Desirable
Person Specification
Qualifications
Essential
- Good standard of general education, to GCSE or higher level
- Minimum Grade C / Grade 4 in Maths and English
Desirable
- RSA III Word Processing
- European Computer Driving License (ECDL)
Experience
Essential
- Experience of MS Office, web and email
- Experience of working in healthcare environment
- Knowledge of medical terminology
- Experience of working with a medical record system
Desirable
- Experience of working in general practice
- Experience of working with SystmOne
- Previous experience as a Medical Secretary
Knowledge and Skills
Essential
- Confidential
- Able to communicate effectively (written & verbal) at all levels
- Ability to multi task and prioritise workloads
- Able to remain calm under pressure
- Excellent keyboard skills
- Knowledge of medical terminology
- Flexible - to cover for other members of the secretarial team re absences
- Time management and ability to work to deadlines
- Able to work independently and as part of a team
Desirable
