Job summary
We are looking for a Receptionist to join our busy
team, working at both our Lofthouse Site and The Manse, our Rothwell Site, on a
rota basis.
The practice
working day is between 07:45 and 18:00. The successful applicant will work 25 hours a week over a 5 day period,
but will be willing to work flexibly when needed.
The current position we have available is for
1pm till 6pm.
Main duties of the job
Reception experience/customer service is desirable,
but training will be given to the successful candidate.
You will work as part of a team of
receptionists, maintaining a high quality and efficient service for the patients,
Doctors and Nurses.
About us
Our surgery provides care to over 11,000 patients across 2 sites: Lofthouse Surgery and The Manse Surgery. We have 8 Doctors, 3 qualified Nurses, 2 Health Care Assistants and a Phlebotomist who work at the practice, along with our Care Navigation & Administration team.
We are a member of the NHS Leeds Integrated Care Board and we are also a member of the Leeds 25/26 Primary Care Network.
At Lofthouse Surgery, our mission is to provide professional, accessible, high quality, comprehensive healthcare services that inspires confidence in our patients and our community.
Job description
Job responsibilities
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
We pride ourselves in our friendly practice, and if
you feel you could be part of our team please do get in touch.
Job description
Job responsibilities
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
We pride ourselves in our friendly practice, and if
you feel you could be part of our team please do get in touch.
Person Specification
Experience
Desirable
- Reception experience / customer service is desirable, but training will be given to the successful candidate.
Qualities and skills
Essential
- Have a good standard of education and excellent communication skills on the phone and in person
- Have a pleasant and helpful manner
- Be able to work well within a team
- Be flexible
- Have accurate keyboard and typing skills
Desirable
- Have the ability to work under pressure
- Possess excellent IT skills and be confident with emails
- Training will be given on the practice medical system
Person Specification
Experience
Desirable
- Reception experience / customer service is desirable, but training will be given to the successful candidate.
Qualities and skills
Essential
- Have a good standard of education and excellent communication skills on the phone and in person
- Have a pleasant and helpful manner
- Be able to work well within a team
- Be flexible
- Have accurate keyboard and typing skills
Desirable
- Have the ability to work under pressure
- Possess excellent IT skills and be confident with emails
- Training will be given on the practice medical system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).