Job responsibilities
JOB
DESCRIPTION
Post
HCA
Reporting
to
Nursing
Services Manager
PURPOSE OF THE ROLE
The Health Care Assistant is accountable to the Nursing Services Manager
To support the GPs and
Practice Nursing Team in providing care and advice to patients and carers
To support the surgery
administration team in the preparation of patient documentation.
To provide a confidential and appropriate response
to patients.
To liaise closely with Practice
Nurses regarding clinical competence, training and development requirements.
The
Health Care Assistant will work as part of the Surgery team, at times without
direct supervision, undertaking tasks delegated by the Nursing Services
Manager, Practice Nurses, and GPs, working very closely and liaising with the
Practice Nurses in particular.
MAIN DUTIES AND RESPONSIBILITIES
To
support the nursing and doctor team in providing care and advice to patients
and carers, encouraging self-care and the achievement of independence, where
appropriate. To support administration
staff in preparation of accurate and up to date patient documentation.
To administer the Influenza vaccine and Pneumococcal vaccine
under indirect supervision of a regulated professional, according to strict
protocol.
To carry out phlebotomy
Carry out routine health checks as advised by the clinical lead
To gain the underpinning knowledge and practical skills to
administer basic life support if necessary.
To provide
treatment room nursing care. To include wound management, venepuncture, ear
irrigation and ECG, routine
To
maintain a professional image and observe confidentiality at all times
To
maintain accurate records of patient documentation. To maintain accurate,
timely and legible records of patient care including data input and submission
of statistical information as required
To
prepare and maintain clinical environments according to Health & Safety and
Infection Control policies.
To
contribute to the ordering, distribution and maintenance of equipment
To
feedback and report on the condition and welfare of patients to the appropriate
clinician.
To
participate in research and audit activity as appropriate
To
undertake any other duties that may be reasonably required as a direct response
to surgery requirements.
To
work in accordance with policies, procedures and protocols recognised by
Practice.
Cultural
LEARNING & DEVELOPMENT
Ensure continuing
education, training and development is undertaken to meet role specific and
governance guidelines for Continuing Professional Development.
Continue to develop soft skills and emotional
intelligence in line with the requirements and culture and to uphold the values
and culture of Belvoir Health Group.
BEHAVIOURS
Belvoir Health Group staff should strive
towards the following behaviours to support their professional development and
working life
o
Communicate appropriately and clearly
and also know when to listen
o
Polite and professional at all times
o
Self- starting, inquisitive and
determined
o
Organised, Structured and Purposeful
o
Diplomatic, Tactful, Emotionally Aware
o
Determined, Focused and Resilient
o
Self -Aware as an individual or part of
a team
o
Happy to Contribute, Respectful,
Adaptable
o
Eager to learn and seek the highest
outcomes
o
Patient and outcome focused
o
Respectfully challenging and decisive
o
Know when to ask for help
o
Work Safely
ADMINISTRATION & GENERAL
As an employee of the Belvoir Health Group it is expected
that you will take due diligence and care in regard to any information
collected, recorded, processed or handled by you during the course of your work
and that such information is collected, recorded, processed and handled in
compliance with Practice requirements and instructions.
The post holder may be required to travel as
part of their duties to other sites in the PCN
To work to
the agreed standards, policies and procedures, values and beliefs of the organisation
The duties of this post are a guide to the
range of responsibilities that may be required.
These may change from time to time to meet the needs of the service
and/or the development needs of the post holder. This job description will be revised
regularly to take account of changes within the organisational structure and
the practice business plan.
