Medical Secretary

Job summary

Job Summary:

We are looking for an enthusiastic and motivated Medical Secretary to join our admin team to provide support to the doctors and health professionals and Management Team. The post holder will need to be competent in audio typing and word processing and will require excellent communication skills.

The candidate would ideally be qualified or have some knowledge of being a medical secretary in a GP Surgery, but the practice would provide training to the right candidate.

Main duties of the job

To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner

Liaise with secondary and primary care colleagues with regards to waiting times and correspondence

Prepare invoices for private work.

Send death certificates/cremation paperwork to the coroners office/undertakers.

To make appointments and bookings as required.

To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.

To provide flexible cover for members of the secretarial team during periods of sickness and annual leave

To monitor Practice emails

Liaise with PCSE

To register permanent, temporary and deduct patients as required

Participate in audit where appropriate

Keep up to date with changes in referrals processes, limited clinical benefits, with regards to secondary and private care

Action workflow and tasks

Action workflow from our website

To retrieve medical records and assist the completion of medical/insurance records.

File patient records and correspondence in patient medical records

To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries

About us

Probus Surgery is a well-established Primary Care business and are proud to offer the highest standard of patient healthcare. Probus is our main surgery and we do hold clinics at The Merlin Centre and Tregony. We currently have 8 GPs and a great practice team which consists of Paramedics, Nurses, HCAs, Pharmacists, Dispensers, Receptionists and Admin. We currently have over 9000 patients.

Our Mission Statement:

To improve health, well-being, and lives of those we care for.