Job responsibilities
Job
Responsibilities:
IT:
To serve as the main point of contact for IT and the office
duties.
Oversea stock such as stationery and office equipment and other
office consumables.
NHS email accounts
Maintain the office environment and arrange and coordinate
necessary repairs
Coordinate the IT on all office equipment and issues and repairs.
Coordinate and maintain the various communication systems (ie MJog
and EConsult)
Practice lead for IT, working under direction of the Senior
management team to ensure the practice and surgical centres IT needs are met,
developing the use of information technology to enable it to meet modernisation
targets, maximise income and improve patient care.
To be able to create and run reports on our clinical system.
In conjunction with the management staff to establish a set of
protocols for the practice to ensure the accurate input of data and enable
access of information as necessary.
Keep the Senior Managers informed of any matters arising or
potential problems.
To assist and advise with regard setting up templates, using read
codes for the purpose of extracting data from the computer for the use of
audits
Ensure new staff know how to log on to the desk top and any
applications they require and they understand the practices protocol on data
security
To provide support and training for current and new staff in
resolving simple problems with PCS and printers
Assist with training other members of staff on IT matters eg
searches
Reporting of IT and telephone faults to relevant bodies (Systmone ,
Crowbytes, CITS)
Liaise with computer service providers; be able to back up/re boot
system trouble shoot problems.
Create and run searches and audits using the computer according to
practice/authority/government guidelines
Have a knowledge of the telephone system and run reports if
necessary
Smartcard management
Complete the IG Toolkit annually.
Maintain the asset register.
CCTV
Dictations systems
Be responsible for training, repairs and maintaining the Photocopier,
telephone system, wifi,
Be responsible and the direct contact for training, creating accounts,
repairs and mantaining systems in the surgery to include Windows, SystmOne
account, Bluestream, INR star, Eclipse, Footfall, RPM, Accurx.
Be responsible for the maintaining printers and scanners
Adding templates to Ardens; templates on system one
Creating accounts and running audits on our door security.
Conduct staff inductions with IT, Estates and Health and Safety.
Estates:
Attend and maintain our branch surgeries at The Merlin Centre and
Tregony.
Maintain and be responsible for our company vehicles.
Be responsible for maintenance and repairs within the surgery
Carry out risk assessments
Help write and update protocols
Ensure that operational reports are shared with the relevant staff
Ensure that invoices quotes and other financial elements are
discussed with the Senior Management team and recorded appropriately in keeping
with the practice policy.
Liaise with attached staff and ensure arrangements are in place to
provide access to systems and building in accordance with information
government and security policies.
Ensure regular audits are undertaken such as H&S, disabled
access, water quality. Take part on formulating the action plan and overseeing
the completion.
Be responsible for the security of the premises and making sure
the alarms and fire system are regularly tested
Act as fire safety officer for the premises
Be responsible for liaising with the waste management company.
Liaise with the cleaning company
Be a key holder and the first point of contact for Security
Company.
Be responsible for training, repairs and maintaining our door
security system.
Be responsible and the direct contact for KK control maintenance,
porta cabins, BSAir- air con units, Waldons
Dealing with external contractors ie Waldrons
Arranging suitable testing of equipment and assets
Action CAS alerts
Be responsible for training, repairs and maintaining our door
security system.
Be the Fire warden and responsible for the upkeep of the fire
register
Conduct staff inductions with IT, Estates and Health and Safety.
All Probus Staff:
Strict adherence
to patient confidentiality always
Update SOPs as
necessary
To establish and
maintain filing and administrative systems so that written or computer
information is easily accessible and secure
To assist with
the gathering of statistics and information when required
Apply Practice
policies, standards, and guidance
Participate in
audits where appropriate
Keep up to date
with changes in processes
To maintain the
computer clinic system in an accurate and secure manner
Ability to
organise, plan and prioritise on own initiative, including when under pressure
and meeting deadlines.
This list is neither exhaustive nor exclusive and will be reviewed
periodically in conjunction with the post holder and our business needs.