Job responsibilities
Job Description
HOURS: 30 to 35 HRS PER WEEK
Job summary:
To ensure the provision of quick, efficient and accurate dispensing of medication to the patients of Quay Lane Surgery and to ensure effective financial control of the dispensary. Key tasks:
Managing the dispensary staff
Attendance at, and input to, partners meetings as appropriate
Monthly checking of the drug tariff for price and category changes, checking MIMS for new or discontinued drugs
In association with the nominated partner, maintain and update the computerised Drug Directory
Sorting prescriptions, checking endorsements, preparing forms and submitting prescriptions monthly to the NHS Prescription Services; preparing vaccine list; dealing with prescriptions returned by the NHS Prescription Services
Job responsibilities:
Staff management
Organising dispensary staff rotas and ensuring adequate staff cover at all times
Training dispensary staff, including encouraging and organising attendance on relevant recognised courses (B. Tec and other)
Appraising dispensary staff
Assisting the practice manager with the recruitment of dispensary staff
Assisting the practice manager with disciplining dispensary staff
Purchasing and stock control
Ad hoc daily ordering of stock
Weekly ordering of generic stock
Weekly checking of DDA stock and ordering as necessary
Ensuring goods are correctly delivered
Checking dispensary invoices against delivery notes and recording items for bonusing
Passing such invoices for payment
Checking monthly statements
Checking credit notes against returns and chasing outstanding credits
Maintain adequate stocks at main and branch surgeries, ensuring timely stock rotation
Annual stock takes in dispensary, treatment room, CD cupboard and consulting rooms and the branch surgery.
List and price stock
Box and price out of date stock
Prepare stock values for end of year accounts
Drug company representatives
Ad hoc liaison with drug company representatives
Meet regularly with drug company representatives in order to ensure the best possible discount levels
Analysis of invoices for bonus stock and ensuring bonus stock is received
Prescriptions and prescription moneys
Daily: check prescriptions for signature/endorsements and sort into paid/unpaid by doctor
Weekly: submitting all unsigned prescriptions to the partners; generating nurses prescriptions; sorting post-dated prescriptions
Daily: cashing up prescription moneys, balancing and recording
Weekly: submitting prescription moneys to the practice manager for banking, ensuring sufficient change is available
Monthly: calculating number and value of prescription charges and checking against health authority statements
Destruction of drugs
Daily: dealing with returned medication from patients
Monthly: dealing with uncollected medication
Quarterly: dealing with returned controlled drugs from patients for destruction
Six monthly: dealing with out-of-date controlled drugs with the appropriate officer from the Health Authority for destruction
Dispensing
Overseeing/checking colleagues dispensing
Taking prescription repeats
Dispensing acute prescriptions for practices
Generating monthly repeat prescriptions for the practice, liaising with the relevant partners over any necessary changes in medication
Collecting prescription charges from patients
Dispensing black-listed medication, pricing and recording
Dispensing private patients prescriptions, pricing and entering on account cards, calculating private patients monthly accounts (including consultations) and submitting invoices
Removing out of date repeats from patients computerised repeat prescription lists
Re-batching drugs for repeat prescriptions
Preparing MDS packs
Arranging home deliveries of medications and liaising with delivery team
OtherThis job description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the partners or the practice manager. Some of the above duties may be delegated.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Health & safety:
The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate