Receptionist/Administrator (Patient Care Navigator)
The closing date is 10 October 2025
Job summary
This is a varied role which includes face to face contact with the public as well as a wide range of administrative tasks which means that every day is different. If you like to help people and are able to work as part of a great team as well as able to work on your own initiative then this could be the job for you.
Main duties of the job
You should be a person who has a desire to help and problem solve. You will be required to sign post patients to the most appropriate person/organisation for their needs. Book appointments, answer telephone, email and face to face queries. Scan and code documents aswell as process referrals as required. Follow practice procedures.
About us
We are a city centre GP practice with over 21500 patients. We are continually looking of ways to improve and meet the needs of our patients. We have a Primary Health Care Team that consists of GPs, Nurses, HCA, Practice Manager, Administrators, Office Manager, Primary Care Navigators, Pharmacist and Social Prescribing Link Worker.
As an employee you will be enrolled in the NHS Pension Scheme (unless you choose to opt out)
Details
Date posted
22 September 2025
Pay scheme
Other
Salary
£23,500 a year
Contract
Permanent
Working pattern
Full-time
Reference number
A0008-25-0002
Job locations
Boots the Chemist, Hotspur Way
Intu Eldon Square
Newcastle Upon Tyne
NE1 7XR
Employer details
Employer name
Newcastle Medical Centre
Address
Boots the Chemist, Hotspur Way
Intu Eldon Square
Newcastle Upon Tyne
NE1 7XR
Employer contact details
For questions about the job, contact:
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