Reception/Administrator

Newcastle Medical Centre

Information:

This job is now closed

Job summary

This is a varied role which includes face to face contact with the public as well as a wide range of administrative tasks which means that every day is different. If you like to help people and are able to work as part of a great team as well as able to work on your own initiative then this could be the job for you.

Main duties of the job

You should be a person who has a desire to help and problem solve. You will be required to sign post patients to the most appropriate person/organisation for their needs. Book appointments, answer telephone, Email and face to face queries. Scan and code documents as we as process referrals as required. Follow practice procedures.

About us

We are a city centre GP practice with over 20,000 patients. We are continually looking of ways to improve and meet the needs of our patients. We have a Primary Health Care Team that consists of GPs, Nurses, HCA, Practice Manager, Administrator, Office Manager, Primary Care Navigators, Pharmacist and Social Prescribing Link Worker.

As an employee you will be enrolled in the NHS Pension Scheme (unless you choose to opt out)

Date posted

14 October 2024

Pay scheme

Other

Salary

£23,150 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A0008-24-0001

Job locations

Boots the Chemist, Hotspur Way

Intu Eldon Square

Newcastle Upon Tyne

NE1 7XR


Job description

Job responsibilities

Primary Care Navigator - please see the Job Description which is available to download for full details

Job description

Job responsibilities

Primary Care Navigator - please see the Job Description which is available to download for full details

Person Specification

Qualifications

Essential

  • GCSE grade A-C in English and Maths

Desirable

  • Additional Administrative Qualification

Experience

Essential

  • Experience of working with members of the public

Desirable

  • Experience of working in a GP practice

Knowledge and Skills

Essential

  • Good interpersonal and communication skills
  • Basic IT skills

Desirable

  • Knowledge of EMIS Web
  • Excellent interpersonal and communications skills
  • Typing and/or ECDL qualification
Person Specification

Qualifications

Essential

  • GCSE grade A-C in English and Maths

Desirable

  • Additional Administrative Qualification

Experience

Essential

  • Experience of working with members of the public

Desirable

  • Experience of working in a GP practice

Knowledge and Skills

Essential

  • Good interpersonal and communication skills
  • Basic IT skills

Desirable

  • Knowledge of EMIS Web
  • Excellent interpersonal and communications skills
  • Typing and/or ECDL qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Newcastle Medical Centre

Address

Boots the Chemist, Hotspur Way

Intu Eldon Square

Newcastle Upon Tyne

NE1 7XR

Employer details

Employer name

Newcastle Medical Centre

Address

Boots the Chemist, Hotspur Way

Intu Eldon Square

Newcastle Upon Tyne

NE1 7XR

For questions about the job, contact:

Office Manager

Sue Scott

suzanne.scott2@nhs.net

01912322973

Date posted

14 October 2024

Pay scheme

Other

Salary

£23,150 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A0008-24-0001

Job locations

Boots the Chemist, Hotspur Way

Intu Eldon Square

Newcastle Upon Tyne

NE1 7XR


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